> ## Documentation Index
> Fetch the complete documentation index at: https://developer.box.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Box Sign request status
> What each Box Sign request status means, and which statuses let you resend or cancel a request.
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Creating a signature request is asynchronous, so check the status before you
treat a request as sent. The status is returned when you
[create](/guides/box-sign/create-sign-request),
[get, or list](/guides/box-sign/list-sign-requests) a request.
## Status values
* `converting`: The file is converted to a `.pdf` after you send the request.
* `error_converting`: Conversion to `.pdf` failed.
* `created`: `is_document_preparation_needed` is `true` and no one has visited the prepare URL yet.
* `sent`: The request was sent and no signer has interacted with it.
* `viewed`: The first signer selected **Review document** in the email or opened the signing URL.
* `signed`: All signers completed the request.
* `declined`: A signer declined the request.
* `cancelled`: The request was cancelled in the UI or API. For more information, see [Cancel a Box Sign request](/guides/box-sign/cancel-sign-request).
* `expired`: `days_valid` passed with incomplete signatures. For more information, see [Request expiration](/guides/box-sign/create-sign-request#request-expiration).
An error status means you need a new sign request to retry.
The [Box Sign request resource](/reference/sign-requests-resources) lists the
complete set of values the `status` field can return, including states that
this guide does not describe individually.
## What you can do in each status
| Action | Allowed when the status is |
| ---------------------------------------------- | ------------------------------------------------------------------------------------- |
| [Resend](/guides/box-sign/resend-sign-request) | The request is still open and was last sent more than 10 minutes ago |
| [Cancel](/guides/box-sign/cancel-sign-request) | The request has not been signed or declined, and the document is not still converting |
