> ## Documentation Index
> Fetch the complete documentation index at: https://developer.box.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Provision Users

When setting up a brand new Box user account, a common need is to have that new
account be populated with standard folders, collaborations, and group
associations.

Typically there are some common questions that may be asked about the user
account to determine when standard setup may be needed for the account:

* Will the user need access to standard company files or folders immediately?
* Are collaborations associated individually or through groups? If through a group association, are there any standard groups that the user should be added to?
* Should the user be assigned any tasks to complete?
* Would any instructional comments on any files be helpful?

> [!CAUTION]
>
> **New User Password Resets and Email Confirmation**
>
> You may experience some errors when creating users and immediately trying to
> take actions with that user through the API. For example, a common error to
> receive is `user_email_confirmation_required` or `password_reset_required`.
> These kinds of errors may block some actions within the API, but you can
> still add the user as a collaborator on folders, add the user to groups, etc.

## Sample Overview

In this scenario we'll focus on provisioning a new
Box Managed User, as there
are very different considerations when provisioning Box App User accounts.

We'll start with solving the most repeatable aspects of
provisioning a user's account, creating a general folder and file structure
that everyone will have on first login, using groups to control access to
shared files and folders for users.

To create the managed user account itself, see
create managed user.

## Guide steps

This guide walks through the provisioning process in three steps:

> [card] [Create architecture skeleton](https://developer.box.com/guides/users/provision/architecture.md)
>
> Create an `etc/skel` folder structure owned by your application's service
> account to hold the default files and folders for every new user.

> [card] [Populate content](https://developer.box.com/guides/users/provision/populate-content.md)
>
> Copy the skeleton content into a new user's root folder when the account is
> created.

> [card] [Setup shared folders](https://developer.box.com/guides/users/provision/shared-folders.md)
>
> Create shared folders in the service account and use groups to control
> each user's level of access.