Users resources

Box API supports a variety of users, ranging from real employees logging in with their Managed User account, to applications using App Users to drive powerful automation workflows.

User

A standard representation of a user, as returned from any user API endpoints by default.

Attributes and example

Property	Type	Required	Description
`id`	`string`	Yes	The unique identifier for this user.
`type`	`enum<string>`	Yes	The value will always be `user`. Available options: `user`.
`name`	`string`	No	The display name of this user.
`login`	`string`	No	The primary email address of this user.
`created_at`	`string`	No	When the user object was created.
`modified_at`	`string`	No	When the user object was last modified.
`language`	`string`	No	The language of the user, formatted in modified version of the ISO 639-1 format.
`timezone`	`string`	No	The user’s timezone.
`space_amount`	`integer`	No	The user’s total available space amount in bytes.
`space_used`	`integer`	No	The amount of space in use by the user.
`max_upload_size`	`integer`	No	The maximum individual file size in bytes the user can have.
`status`	`enum<string>`	No	The user’s account status. Available options: `active`, `inactive`, `cannot_delete_edit`, `cannot_delete_edit_upload`.
`job_title`	`string`	No	The user’s job title.
`phone`	`string`	No	The user’s phone number.
`address`	`string`	No	The user’s address.
`avatar_url`	`string`	No	URL of the user’s avatar image.
`notification_email`	`object`	No	An alternate notification email address to which email notifications are sent. When it’s confirmed, this will be the email address to which notifications are sent instead of to the primary email address. Can be `null`.

Example

{
  "id": "11446498",
  "type": "user",
  "name": "Aaron Levie",
  "login": "ceo@example.com",
  "created_at": "2012-12-12T10:53:43-08:00",
  "modified_at": "2012-12-12T10:53:43-08:00",
  "language": "en",
  "timezone": "Africa/Bujumbura",
  "space_amount": 11345156112,
  "space_used": 1237009912,
  "max_upload_size": 2147483648,
  "status": "active",
  "job_title": "CEO",
  "phone": "6509241374",
  "address": "900 Jefferson Ave, Redwood City, CA 94063",
  "avatar_url": "https://www.box.com/api/avatar/large/181216415",
  "notification_email": {
    "email": "notifications@example.com",
    "is_confirmed": true
  }
}

User (Base)

A mini representation of a user, used when nested within another resource.

Attributes and example

Property	Type	Required	Description
`id`	`string`	Yes	The unique identifier for this user.
`type`	`enum<string>`	Yes	The value will always be `user`. Available options: `user`.

Example

{
  "id": "11446498",
  "type": "user"
}

User (Collaborations)

A mini representation of a user, can be returned only when the status is pending.

Attributes and example

Property	Type	Required	Description
`id`	`string`	Yes	The unique identifier for this user.
`type`	`enum<string>`	Yes	The value will always be `user`. Available options: `user`.
`name`	`string`	No	The display name of this user. If the collaboration status is `pending`, an empty string is returned.
`login`	`string`	No	The primary email address of this user. If the collaboration status is `pending`, a login value is returned.
`is_active`	`boolean`	No	If set to `false`, the user is either deactivated or deleted.

Example

{
  "id": "11446498",
  "type": "user",
  "name": "Aaron Levie",
  "login": "ceo@example.com",
  "is_active": true
}

User (Full)

A full representation of a user, as can be returned from any user API endpoint.

Attributes and example

Property	Type	Required	Description
`id`	`string`	Yes	The unique identifier for this user.
`type`	`enum<string>`	Yes	The value will always be `user`. Available options: `user`.
`name`	`string`	No	The display name of this user.
`login`	`string`	No	The primary email address of this user.
`created_at`	`string`	No	When the user object was created.
`modified_at`	`string`	No	When the user object was last modified.
`language`	`string`	No	The language of the user, formatted in modified version of the ISO 639-1 format.
`timezone`	`string`	No	The user’s timezone.
`space_amount`	`integer`	No	The user’s total available space amount in bytes.
`space_used`	`integer`	No	The amount of space in use by the user.
`max_upload_size`	`integer`	No	The maximum individual file size in bytes the user can have.
`status`	`enum<string>`	No	The user’s account status. Available options: `active`, `inactive`, `cannot_delete_edit`, `cannot_delete_edit_upload`.
`job_title`	`string`	No	The user’s job title.
`phone`	`string`	No	The user’s phone number.
`address`	`string`	No	The user’s address.
`avatar_url`	`string`	No	URL of the user’s avatar image.
`notification_email`	`object`	No	An alternate notification email address to which email notifications are sent. When it’s confirmed, this will be the email address to which notifications are sent instead of to the primary email address. Can be `null`.
`role`	`enum<string>`	No	The user’s enterprise role. Available options: `admin`, `coadmin`, `user`.
`tracking_codes`	array of `Tracking code`	No	Tracking codes allow an admin to generate reports from the admin console and assign an attribute to a specific group of users. This setting must be enabled for an enterprise before it can be used.
`can_see_managed_users`	`boolean`	No	Whether the user can see other enterprise users in their contact list.
`is_sync_enabled`	`boolean`	No	Whether the user can use Box Sync.
`is_external_collab_restricted`	`boolean`	No	Whether the user is allowed to collaborate with users outside their enterprise.
`is_exempt_from_device_limits`	`boolean`	No	Whether to exempt the user from Enterprise device limits.
`is_exempt_from_login_verification`	`boolean`	No	Whether the user must use two-factor authentication.
`is_collaborated_content_available_when_owner_inactive`	`boolean`	No	Whether collaborators can access content owned by the user when the user is inactive. This setting preserves existing collaborator access and does not grant new permissions.
`enterprise`	`object`	No	A representation of a Box enterprise.
`my_tags`	array of `string`	No	Tags for all files and folders owned by the user. Values returned will only contain tags that were set by the requester.
`hostname`	`string`	No	The root (protocol, subdomain, domain) of any links that need to be generated for the user.
`is_platform_access_only`	`boolean`	No	Whether the user is an App User.
`external_app_user_id`	`string`	No	An external identifier for an app user, which can be used to look up the user. This can be used to tie user IDs from external identity providers to Box users.

Example

{
  "id": "11446498",
  "type": "user",
  "name": "Aaron Levie",
  "login": "ceo@example.com",
  "created_at": "2012-12-12T10:53:43-08:00",
  "modified_at": "2012-12-12T10:53:43-08:00",
  "language": "en",
  "timezone": "Africa/Bujumbura",
  "space_amount": 11345156112,
  "space_used": 1237009912,
  "max_upload_size": 2147483648,
  "status": "active",
  "job_title": "CEO",
  "phone": "6509241374",
  "address": "900 Jefferson Ave, Redwood City, CA 94063",
  "avatar_url": "https://www.box.com/api/avatar/large/181216415",
  "notification_email": {
    "email": "notifications@example.com",
    "is_confirmed": true
  },
  "role": "admin",
  "tracking_codes": [
    {
      "type": "tracking_code",
      "name": "department",
      "value": "Sales"
    }
  ],
  "can_see_managed_users": true,
  "is_sync_enabled": true,
  "is_external_collab_restricted": true,
  "is_exempt_from_device_limits": true,
  "is_exempt_from_login_verification": true,
  "is_collaborated_content_available_when_owner_inactive": true,
  "enterprise": {
    "id": "11446498",
    "type": "enterprise",
    "name": "Acme Inc."
  },
  "my_tags": [
    "important"
  ],
  "hostname": "https://example.app.box.com/",
  "is_platform_access_only": true,
  "external_app_user_id": "my-user-1234"
}

User (Integration Mappings)

A user representation for integration mappings API purposes. Fields name and login are not required.

Attributes and example

Property	Type	Required	Description
`id`	`string`	Yes	The unique identifier for this user.
`type`	`enum<string>`	Yes	The value will always be `user`. Available options: `user`.
`name`	`string`	No	The display name of this user.
`login`	`string`	No	The primary email address of this user.

Example

{
  "id": "11446498",
  "type": "user",
  "name": "Aaron Levie",
  "login": "ceo@example.com"
}

User (Mini)

A mini representation of a user, as can be returned when nested within other resources.

Attributes and example

Property	Type	Required	Description
`id`	`string`	Yes	The unique identifier for this user.
`type`	`enum<string>`	Yes	The value will always be `user`. Available options: `user`.
`name`	`string`	No	The display name of this user.
`login`	`string`	No	The primary email address of this user.

Example

{
  "id": "11446498",
  "type": "user",
  "name": "Aaron Levie",
  "login": "ceo@example.com"
}

Users

A list of users.

Attributes and example

Property	Type	Required	Description
`limit`	`integer`	No	The limit that was used for these entries. This will be the same as the `limit` query parameter unless that value exceeded the maximum value allowed. The maximum value varies by API.
`next_marker`	`string`	No	The marker for the start of the next page of results. Can be `null`.
`prev_marker`	`string`	No	The marker for the start of the previous page of results. Can be `null`.
`total_count`	`integer`	No	One greater than the offset of the last entry in the entire collection. The total number of entries in the collection may be less than `total_count`. This field is only returned for calls that use offset-based pagination. For marker-based paginated APIs, this field will be omitted.
`offset`	`integer`	No	The 0-based offset of the first entry in this set. This will be the same as the `offset` query parameter. This field is only returned for calls that use offset-based pagination. For marker-based paginated APIs, this field will be omitted.
`order`	array of `object`	No	The order by which items are returned. This field is only returned for calls that use offset-based pagination. For marker-based paginated APIs, this field will be omitted.
`entries`	array of User (Full)	No	A list of users.

Example

{
  "limit": 1000,
  "next_marker": "JV9IRGZmieiBasejOG9yDCRNgd2ymoZIbjsxbJMjIs3kioVii",
  "prev_marker": "JV9IRGZmieiBasejOG9yDCRNgd2ymoZIbjsxbJMjIs3kioVih",
  "total_count": 5000,
  "offset": 2000,
  "order": [
    {
      "by": "type",
      "direction": "ASC"
    }
  ],
  "entries": [
    {
      "id": "11446498",
      "type": "user",
      "name": "Aaron Levie",
      "login": "ceo@example.com",
      "created_at": "2012-12-12T10:53:43-08:00",
      "modified_at": "2012-12-12T10:53:43-08:00",
      "language": "en",
      "timezone": "Africa/Bujumbura",
      "space_amount": 11345156112,
      "space_used": 1237009912,
      "max_upload_size": 2147483648,
      "status": "active",
      "job_title": "CEO",
      "phone": "6509241374",
      "address": "900 Jefferson Ave, Redwood City, CA 94063",
      "avatar_url": "https://www.box.com/api/avatar/large/181216415",
      "notification_email": {
        "email": "notifications@example.com",
        "is_confirmed": true
      },
      "role": "admin",
      "tracking_codes": [
        {
          "type": "tracking_code",
          "name": "department",
          "value": "Sales"
        }
      ],
      "can_see_managed_users": true,
      "is_sync_enabled": true,
      "is_external_collab_restricted": true,
      "is_exempt_from_device_limits": true,
      "is_exempt_from_login_verification": true,
      "is_collaborated_content_available_when_owner_inactive": true,
      "enterprise": {
        "id": "11446498",
        "type": "enterprise",
        "name": "Acme Inc."
      },
      "my_tags": [
        "important"
      ],
      "hostname": "https://example.app.box.com/",
      "is_platform_access_only": true,
      "external_app_user_id": "my-user-1234"
    }
  ]
}

API reference

v2025.0

v2026.0

User

User (Base)

User (Collaborations)

User (Full)

User (Integration Mappings)

User (Mini)

Users

​User

​User (Base)

​User (Collaborations)

​User (Full)

​User (Integration Mappings)

​User (Mini)

​Users

User

User (Base)

User (Collaborations)

User (Full)

User (Integration Mappings)

User (Mini)

Users