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Information barrier prevents exchanges or communication that could lead to conflicts of interest or potential legal issues. For example, admins can use information barrier to separate teams based on projects to prevent collaboration on content restricted to specific groups.

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Events triggered when information barrier is configured

Configuring information barrier produces events in the enterprise event stream. For example, activating or deactivating the barrier triggers an event. These events follow the standard event object schema with the event_type value set to one of the following:
  • SHIELD_INFORMATION_BARRIER_ENABLED
  • SHIELD_INFORMATION_BARRIER_PENDING
  • SHIELD_INFORMATION_BARRIER_DISABLED

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Shield information barrier enabled

A SHIELD_INFORMATION_BARRIER_ENABLED event is triggered when the information barrier is enabled for a file or folder. For example: 
{
  "chunk_size": 1,
  "next_stream_position": "1152923169537420243",
  "entries": [
    {
      "source": {
        "barrier_id": 123456,
        "barrier_status": "ENABLED",
        "barrier_segments": [
          {
            "name": "8",
            "member_count": 1
          },
          {
            "name": "9",
            "member_count": 1
          }
      ]
      },
      "created_by": {
        "type": "user",
        "id": "12345667",
        "name": "Unknown User",
        "login": "[email protected]"
      },
      "action_by": null,
      "created_at": "2022-10-04T17:42:53-07:00",
      "event_id": "f82c3ba03e41f7e8a7608363cc6c0390183c3f83",
      "event_type": "SHIELD_INFORMATION_BARRIER_ENABLED",
      "ip_address": "Unknown IP",
      "type": "event",
      "session_id": null,
      "additional_details": null
    }
  ]
}

​
Shield information barrier pending

A SHIELD_INFORMATION_BARRIER_PENDING event is triggered when the information barrier is not yet enabled for a particular file or folder. The activation process was triggered, but the information barrier is not yet in place. For example: 
{
  "chunk_size": 1,
  "next_stream_position": "1152923169531664551",
  "entries": [
    {
      "source": {
        "barrier_id": 123456,
        "barrier_status": "PENDING",
        "barrier_segments": [
          {
            "name": "8",
            "member_count": 1
          },
          {
            "name": "9",
            "member_count": 1
          }
        ]
      },
      "created_by": {
        "type": "user",
        "id": "12345667",
        "name": "Unknown User",
        "login": "[email protected]"
      },
      "action_by": null,
      "created_at": "2022-10-04T16:06:57-07:00",
      "event_id": "f82c3ba03e41f7e8a7608363cc6c0390183c3f83",
      "event_type": "SHIELD_INFORMATION_BARRIER_PENDING",
      "ip_address": "Unknown IP",
      "type": "event",
      "session_id": null,
      "additional_details": null
    }
  ]
}

​
Shield information barrier deactivated

A SHIELD_INFORMATION_BARRIER_DISABLED event is triggered when the information barrier is deactivated for a particular file or folder. For example: 
{
  "chunk_size": 1,
  "next_stream_position": "1152923169767928414",
  "entries": [
    {
      "source": {
        "barrier_id": 1234567,
        "barrier_status": "DISABLED",
        "barrier_segments": [
          {
            "name": "8",
            "member_count": 1
          },
          {
            "name": "9",
            "member_count": 1
          }
        ]
      },
      "created_by": {
        "type": "user",
        "id": "123435567",
        "name": "Unknown User",
        "login": "[email protected]"
      },
      "action_by": null,
      "created_at": "2022-10-07T09:44:41-07:00",
      "event_id": "f82c3ba03e41f7e8a7608363cc6c0390183c3f83",
      "event_type": "SHIELD_INFORMATION_BARRIER_DISABLED",
      "ip_address": "Unknown IP",
      "type": "event",
      "session_id": null,
      "additional_details": null
    }
  ]
}

​
Events triggered by restricted actions

When the information barrier is set up, each user attempt to perform restricted actions or access restricted data also results in events. These events follow the standard event object schema with the event_type value set to one of the following:
  • SHIELD_INFORMATION_BARRIER_GROUP_ADD_USER_BLOCKED
  • SHIELD_INFORMATION_BARRIER_COLLAB_BLOCKED
  • SHIELD_INFORMATION_BARRIER_ITEM_OWNER_TRANSFER_BLOCKED
  • SHIELD_INFORMATION_BARRIER_SHARED_ITEM_ACCESS_BLOCKED
  • SHIELD_INFORMATION_BARRIER_ITEM_MOVE_BLOCKED
  • SHIELD_INFORMATION_BARRIER_ITEM_COPY_BLOCKED

​
Adding user blocked

A SHIELD_INFORMATION_BARRIER_GROUP_ADD_USER_BLOCKED event is triggered when the information barrier prohibits adding a user to a specific group. The additional_details payload provides details of the restricted groups. 
{
  "source": {
    "type": "user",
    "id": "123456677",
    "name": "Unknown User",
    "login": "[email protected]"
  },
  "created_by": {
    "type": "user",
    "id": "12345666",
    "name": "Unknown User",
    "login": "[email protected]"
  },
  "action_by": null,
  "created_at": "2022-10-07T09:26:50-07:00",
  "event_id": "f82c3ba03e41f7e8a7608363cc6c0390183c3f83",
  "event_type": "SHIELD_INFORMATION_BARRIER_GROUP_ADD_USER_BLOCKED",
  "ip_address": "10.1.2.3",
  "type": "event",
  "session_id": null,
  "additional_details": {
    "group_id": "12345678",
    "group_name": "Support"
  }
}

​
Collaboration blocked

A SHIELD_INFORMATION_BARRIER_COLLAB_BLOCKED event is triggered when the information barrier prohibits adding collaborations for users that have restricted access to a file or folder. The additional_details payload provides details of the restricted collaboration. 
{
  "source": {
    "folder_id": "12334556",
    "folder_name": "Contracts",
    "user_id": "1234567",
    "user_name": "Unknown User",
    "parent": {
      "type": "folder",
      "name": "All Files",
      "id": "0"
    },
    "owned_by": {
      "type": "user",
      "id": "12345678",
      "name": "Unknown User",
      "login": "[email protected]"
    }
  },
  "created_by": {
    "type": "user",
    "id": "16335351460",
    "name": "Unknown User",
    "login": "[email protected]"
  },
  "action_by": null,
  "created_at": "2022-10-05T14:15:14-07:00",
  "event_id": "f82c3ba03e41f7e8a7608363cc6c0390183c3f83",
  "event_type": "SHIELD_INFORMATION_BARRIER_COLLAB_BLOCKED",
  "ip_address": "Unknown IP",
  "type": "event",
  "session_id": null,
  "additional_details": {
    "type": "box://event/additional_details/collaboration",
    "collab_id": "0",
    "is_performed_by_admin": false
  }
}

​
Shared item access blocked

A SHIELD_INFORMATION_BARRIER_SHARED_ITEM_ACCESS_BLOCKED event is triggered when the information barrier prohibits accessing a file or folder using the shared link. The additional_details payload provides details of the shared link and additional security information. 
{
  "source": {
    "item_type": "folder",
    "item_id": "123456789",
    "item_name": "Contracts",
    "parent": {
      "type": "folder",
      "name": "All Files",
      "id": "0"
    },
    "owned_by": {
      "type": "user",
      "id": "123456789",
      "name": "Unknown User",
      "login": "[email protected]"
    }
  },
  "created_by": {
    "type": "user",
    "id": "123456789",
    "name": "Unknown User",
    "login": "[email protected]"
  },
  "action_by": null,
  "created_at": "2022-10-06T13:27:58-07:00",
  "event_id": "f82c3ba03e41f7e8a7608363cc6c0390183c3f83",
  "event_type": "SHIELD_INFORMATION_BARRIER_SHARED_ITEM_ACCESS_BLOCKED",
  "ip_address": "Unknown IP",
  "type": "event",
  "session_id": null,
  "additional_details": {
    "shared_link_id": "abcdefghijklm",
    "security_information": {
      "accessFromSharedObject": {
        "sharedId": 123456789,
        "sharedName": "abcdefghijklmnop",
        "passwordSet": false,
        "accessLevel": "open",
        "createdAt": "2022-10-06T13:27:21-07:00"
      }
    }
  }
}

​
Moving item blocked

A SHIELD_INFORMATION_BARRIER_ITEM_MOVE_BLOCKED event is triggered when the information barrier prohibits moving an item (a file or a folder) to a a folder the user has no access to. The additional_details payload provides details of the folder. 
{
  "source": {
    "item_type": "folder",
    "item_id": "123456789",
    "item_name": "Contracts",
    "parent": {
      "type": "folder",
      "name": "All Files",
      "id": "0"
    },
    "owned_by": {
      "type": "user",
      "id": "123456789",
      "name": "Unknown User",
      "login": "[email protected]"
    }
  },
  "created_by": {
    "type": "user",
    "id": "123456789",
    "name": "Unknown User",
    "login": "[email protected]"
  },
  "action_by": null,
  "created_at": "2022-10-06T13:26:58-07:00",
  "event_id": "f82c3ba03e41f7e8a7608363cc6c0390183c3f83",
  "event_type": "SHIELD_INFORMATION_BARRIER_ITEM_MOVE_BLOCKED",
  "ip_address": "Unknown IP",
  "type": "event",
  "session_id": null,
  "additional_details": {
    "destination_folder": {
      "item_type": "folder",
      "item_id": "123456789",
      "item_name": "Contracts Signed"
    }
  }
}

​
Copying item blocked

A SHIELD_INFORMATION_BARRIER_ITEM_COPY_BLOCKED event is triggered when the information barrier prohibits copying an item (a file or a folder) to a a folder the user has no access to. The additional_details payload provides details of the destination folder. 
{
  "source": {
    "item_type": "folder",
    "item_id": "123456789",
    "item_name": "Contracts",
    "parent": {
      "type": "folder",
      "name": "All Files",
      "id": "0"
    },
    "owned_by": {
      "type": "user",
      "id": "123456789",
      "name": "Unknown User",
      "login": "[email protected]"
    }
  },
  "created_by": {
    "type": "user",
    "id": "123456789",
    "name": "Unknown User",
    "login": "[email protected]"
  },
  "action_by": null,
  "created_at": "2022-10-05T14:25:15-07:00",
  "event_id": "f82c3ba03e41f7e8a7608363cc6c0390183c3f83",
  "event_type": "SHIELD_INFORMATION_BARRIER_ITEM_COPY_BLOCKED",
  "ip_address": "Unknown IP",
  "type": "event",
  "session_id": null,
  "additional_details": {
    "destination_folder": {
      "item_type": "folder",
      "item_id": "123456789",
      "item_name": "Contracts Signed"
    }
  }
}

​
Item transfer ownership blocked

A SHIELD_INFORMATION_BARRIER_ITEM_OWNER_TRANSFER_BLOCKED event is triggered when the information barrier prohibits transferring the item ownership to a user that is subject to restrictions. The additional_details payload provides details of the user that cannot be set as the new owner. 
{
  "source": {
    "item_type": "folder",
    "item_id": "",
    "item_name": "All Files",
    "parent": {
      "type": "folder",
      "name": "",
      "id": ""
    },
    "owned_by": {
      "type": "user",
      "id": "123456789",
      "name": "Unknown User",
      "login": "[email protected]"
    }
  },
  "created_by": {
    "type": "user",
    "id": "123456789",
    "name": "Unknown User",
    "login": "[email protected]"
  },
  "action_by": null,
  "created_at": "2022-10-07T09:29:20-07:00",
  "event_id": "f82c3ba03e41f7e8a7608363cc6c0390183c3f83",
  "event_type": "SHIELD_INFORMATION_BARRIER_ITEM_OWNER_TRANSFER_BLOCKED",
  "ip_address": "10.1.2.3",
  "type": "event",
  "session_id": null,
  "additional_details": {
    "restricted_user": {
      "type": "user",
      "id": "123456789",
      "name": "Unknown User",
      "login": "[email protected]"
    },
    "service_id": "123456789",
    "service_name": "App"
  }
}