Skip to main content
Box supports a variety of AI models, categorized along two dimensions: access level and capability tier.

Access levels

Core models

These models are built into Box AI and available by default for all customers. No configuration is required.

Customer-enabled models

These models require activation by Box admins in the Admin Console or a request to Box to enable them. Some models may be subject to additional terms or pricing.

Capability tiers

Standard models

Designed for high-speed, cost-efficient tasks like basic summarization, Q&A, and structured data extraction from shorter or simpler documents. Ideal for high-volume, low-complexity use cases.

Premium models

Offer more advanced reasoning, larger context windows, and better performance on long-form, complex, or domain-specific content. Suitable for sophisticated tasks like multi-step reasoning, understanding large taxonomies, and analyzing lengthy or unstructured documents.
A model can be both customer-enabled and premium, or core and standard. In other words, access level and capability tiers are independent categorizations (for example, models can be either capability tier regardless of access level). The two categorizations are complementary.

Using models

How to use the supported AI models: When using the model parameter your API calls, use the API Name visible on each CustomCard and model card. For example, to get the AI agent configuration for a specific model, use the model parameter and provide the azure__openai__gpt_4o_mini API name. Make sure you use two underscores after the provider name.
The list may change depending on the model availability.Models offered in Beta mode have not been fully performance-tested at scale and are made available on an as-is basis. You may experience variability in model/output quality, availability, and accuracy.

Core Box AI models

Box AI is powered by the following AI models. These models are integrated with Box AI to facilitate various use cases while adhering to enterprise grade standards. Below, you’ll find information about each model, including its capabilities, intended applications, and applicable usage guidelines.
/static/guides-box-ai-ai-models/gpt.svg

openai__gpt_5_2

A multimodal model for coding and agentic tasks across industries.
/static/guides-box-ai-ai-models/gpt.svg

openai__gpt_5_1

A multimodal model with enterprise-grade performance and adaptive reasoning.
/static/guides-box-ai-ai-models/gpt.svg

openai__gpt_5

A multimodal model with advanced reasoning and long-context understanding.
/static/guides-box-ai-ai-models/gpt.svg

openai__gpt_5_mini

A model designed for well-defined tasks and precise prompts.
/static/guides-box-ai-ai-models/gpt.svg

azure__openai__gpt_4_1

A multimodal model, highly efficient in handling complex, multi-step tasks.
/static/guides-box-ai-ai-models/gpt.svg

azure__openai__gpt_4_1_mini

A multimodal model designed to handle lightweight tasks.
/static/guides-box-ai-ai-models/gpt.svg

azure__openai__gpt_4o

A multimodal model, highly efficient in handling complex, multi-step tasks.
/static/guides-box-ai-ai-models/gpt.svg

azure__openai__gpt_4o_mini

A multimodal model designed to handle lightweight tasks.
/static/guides-box-ai-ai-models/gpt.svg

azure__openai__text_embedding_ada_002

A most capable 2nd generation text embedding model. Skilled in text search, code search, and sentence similarity.
/static/guides-box-ai-ai-models/gemini.svg

google__gemini_2_5_pro

Gemini multimodal model with a 1 million token context window and advanced reasoning capabilities.
/static/guides-box-ai-ai-models/gemini.svg

google__gemini_2_5_flash

Gemini multimodal model offering well-round capabilites, including thinking capabilities.
/static/guides-box-ai-ai-models/gemini.svg

google__gemini_2_0_flash_001

Gemini multimodal model designed for optimal high-volume, high-frequency tasks at scale.
/static/guides-box-ai-ai-models/gemini.svg

google__gemini_2_0_flash_lite_preview

Gemini multimodal model designed to handle lightweight tasks.
/static/guides-box-ai-ai-models/aws.svg

aws__claude_4_5_sonnet

A model that excels at complex agents, coding, and autonomous multi-step workflows.
/static/guides-box-ai-ai-models/aws.svg

aws__claude_4_5_haiku

A fast model with near-frontier intelligence.
/static/guides-box-ai-ai-models/aws.svg

aws__claude_4_sonnet

A model that brings frontier performance to everyday use cases.
/static/guides-box-ai-ai-models/aws.svg

aws__claude_4_opus

A model that excels at coding and complex problem-solving, powering frontier agent products.
/static/guides-box-ai-ai-models/aws.svg

aws__claude_3_7_sonnet

A model designed to enhance language understanding and generation tasks
/static/guides-box-ai-ai-models/aws.svg

aws__claude_3_5_sonnet

A model designed to enhance language understanding and generation tasks.
/static/guides-box-ai-ai-models/aws.svg

aws__claude_3_sonnet

A model designed for advanced language tasks, focusing on comprehension and context handling.
/static/guides-box-ai-ai-models/aws.svg

aws__claude_3_haiku

A model tailored for various language tasks, including creative writing and conversational AI.
/static/guides-box-ai-ai-models/aws.svg

aws__titan_text_lite

A model capable of advanced language processing, handling extensive contexts, making it suitable for complex tasks.
/static/guides-box-ai-ai-models/aws.svg

ibm__llama_4_maverick

A natively multimodal model that utilizes a mixture-of-experts architecture for optimized resource use.
/static/guides-box-ai-ai-models/aws.svg

ibm__llama_4_scout

A natively multimodal AI model that enables text and multimodal experiences.
/static/guides-box-ai-ai-models/aws.svg

ibm__llama_3_2_90b_vision_instruct

A model built for document-level understanding, interpretation of charts and graphs, and captioning of images.
/static/guides-box-ai-ai-models/aws.svg

ibm__mistral_medium_2505

High-performance enterprise model for coding and advanced reasoning.
/static/guides-box-ai-ai-models/aws.svg

ibm__mistral_small_3_1_24b_instruct_2503

Fast open-source multimodal model with low latency.

Customer-enabled models

Certain Box AI customers may enable additional AI models upon their request and/or otherwise made available to them through their admin console. Use of these models may be subject to additional terms. By selecting a customer-enabled model, customer acknowledges that their data may be processed by additional subprocessors of their choice.