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Complete these steps once before you send your first signature request. When you are set up, go to the quick start.

Supported account types

The following account types support requests through the Box Sign API: Business, Business Plus, Enterprise, Enterprise Suites, Enterprise Plus, and Enterprise Advanced. To locate your account type, navigate to Account Settings and scroll down to the Account Details section of the Account tab. For Admin details on restricting access, see the support article.

Required scopes

The following scopes must be enabled for an application before use of Box Sign’s endpoints.
Depending on the selected authentication method and enterprise’s settings, your application can require admin authorization or re-authorization before successful use of any newly selected scopes.
To create webhooks for Sign events, your application also needs the Manage Webhooks scope. See Box Sign webhooks.

Rate limits

See the rate limit guide for more information.

Events

Box Sign activity appears in the Box event stream. See the events guide for more information.

Testing

Due to feature parity, familiarize yourself with Box Sign functionality using the Box web app before leveraging the API. As with all API endpoints, we recommend testing through the developer sandbox environment to eliminate the risk of impacting production content.
Last modified on September 18, 2026