Access levels
| Level | Description | Configuration Required |
|---|---|---|
| Core models | Built into Box AI and available by default for all customers | None |
| Customer-enabled models | Require activation by Box admins in the Admin Console or a request to Box. Some models may be subject to additional terms or pricing. | Yes |
Capability tiers
| Tier | Description | Best For |
|---|---|---|
| Standard models | High-speed, cost-efficient performance | Basic summarization, Q&A, structured data extraction from shorter or simpler documents. High-volume, low-complexity use cases |
| Premium models | Advanced reasoning, larger context windows, better performance on complex content | Multi-step reasoning, large taxonomies, lengthy or unstructured documents, domain-specific content |
A model can be both customer-enabled and premium, or core and standard. In other words, access level and capability tiers are independent categorizations (for example, models can be either capability tier regardless of access level). The two categorizations are complementary.
Using models
How to use the supported AI models:- Get the .
- Override the AI agent configuration used in , , , endpoints.
model parameter in your API calls, use the API Name visible on each model card listed below.
For example, to get the AI agent configuration for a specific model, use the parameter and provide the openai__gpt_5_mini API name. Make sure you use two underscores after the provider name.
The list may change depending on the model availability.
Core models
Box AI is powered by the following AI models. These models are integrated with Box AI to facilitate various use cases while adhering to enterprise grade standards. Below, you’ll find information about each model, including its capabilities, intended applications, and applicable usage guidelines.OpenAI
OpenAI
openai__gpt_5_5
Frontier model for the most complex professional workPremiumCompatible with Box Agent
openai__gpt_5_4
Multimodal model for both broad general-purpose work and most coding tasksPremiumCompatible with Box Agent
openai__gpt_5_4_mini
Faster, more cost-efficient version of GPT-5.4Standard
openai__gpt_5_2
Multimodal model for coding and agentic tasks across various industriesPremiumCompatible with Box Agent
openai__gpt_5_1
Multimodal model with enterprise-grade performance and adaptive reasoningPremium
openai__gpt_5
Multimodal model with advanced reasoning and long-context understandingPremium
openai__gpt_5_mini
Model designed for well-defined tasks and precise prompts, suitable for lightweight tasksStandard
azure__openai__text_embedding_ada_002
2nd-generation embedding model for text search, code search, and sentence similarityEmbeddingsStandardISMAPFedRAMP ModerateFedRAMP HighDoD IL2
Google
google__gemini_3_5_flash
Fast, multimodal model with advanced reasoning for demanding enterprise tasksPremiumFedRAMP ModerateFedRAMP HighDoD IL4DoD IL5Compatible with Box Agent
google__gemini_3_1_flash_lite
Gemini multimodal model for high-speed and cost-efficient tasksStandardFedRAMP High
google__gemini_2_5_pro
Multimodal model with a 1 million token context window and advanced reasoning capabilitiesPremiumISMAPFedRAMP ModerateFedRAMP HighDoD IL5
google__gemini_2_5_flash
Multimodal model offering well-round capabilites, including thinking capabilitiesStandardISMAPFedRAMP ModerateFedRAMP HighDoD IL5
google__gemini_2_0_flash_001
Multimodal model designed for optimal high-volume, high-frequency tasks at scaleStandardISMAPFedRAMP ModerateFedRAMP HighDoD IL5
google__gemini_2_0_flash_lite_preview
Multimodal model designed to handle lightweight tasksStandardISMAPFedRAMP ModerateFedRAMP HighDoD IL5
Anthropic
Anthropic
aws__claude_4_8_opus
Premium model from Anthropic, hosted on Amazon Web ServicesPremiumFedRAMP ModerateCompatible with Box Agent
aws__claude_4_7_opus
Multimodal model for coding, enterprise agents, and professional workPremiumISMAPFedRAMP ModerateCompatible with Box Agent
aws__claude_4_6_opus
Multimodal model for complex tasks with a 1 million token context windowPremiumISMAPFedRAMP ModerateCompatible with Box Agent
aws__claude_4_6_sonnet
Multimodal model for complex tasks with a 1 million token context windowPremiumISMAPFedRAMP ModerateCompatible with Box Agent
aws__claude_4_5_opus
Premium model combining maximum intelligence with practical performancePremiumISMAPFedRAMP ModerateCompatible with Box Agent
aws__claude_4_5_sonnet
Model that excels at complex agents, coding, and autonomous multi-step workflowsPremiumISMAPFedRAMP ModerateCompatible with Box Agent
aws__claude_4_5_haiku
Fast and cost-efficient model with near-frontier intelligence best for low-latency applicationsStandardISMAPFedRAMP ModerateCompatible with Box Agent
Meta
Meta
ibm__llama_4_maverick
Multimodal model with a 1 million token context window and advanced reasoning capabilitiesStandard
Mistral AI
Mistral AI
ibm__mistral_medium_2505
High-performance enterprise model for coding and advanced reasoningPreviewStandard
ibm__mistral_small_3_1_24b_instruct_2503
Fast open-source multimodal model with low latencyPreviewStandard
Customer-enabled models
Certain Box AI customers may enable additional AI models upon their request or upon the models otherwise being made available through their Admin Console. Use of these models may be subject to additional terms. By selecting a customer-enabled model, the customer acknowledges that their data may be processed by additional subprocessors of their choice.OpenAI
OpenAI
openai__gpt_o3
Multimodal model, highly efficient in handling complex, multi-step tasksBetaPremium
Google
google__gemini_3_1_pro
Model for complex tasks with advanced reasoning and a large context windowBetaPremium
google__gemini_3_flash
Multimodal model designed for speed and efficiency across a wide range of tasksBetaStandard
Default models
The following tables list the default AI models used when you do not override the agent configuration. The model that runs depends on the agent type, the provider, and the capability tier.Default settings shown below may not be applicable for certain customers with specific configurations or requirements.
Legacy agents
Legacy agents represent the initial generation of Box AI capabilities, designed to handle basic, single-step tasks such as simple Q&A and document summarization. The table below specifies available models for a particular use case.| Use case | Provider | Model for Standard Version | Model for Advanced or Enhanced Version |
|---|---|---|---|
| Q&A for Documents, Notes, and Hubs | OpenAI (Default) | ||
| Claude | |||
| Llama |
Box agents
Box agents are the next generation of intelligent assistants built with advanced reasoning and orchestration, capable of planning and executing complex, multi-step workflows across your entire Box content ecosystem. The table below specifies available models for each specialized agent type.| Agent | Model for Standard Version | Model for Pro or Enhanced Version |
|---|---|---|
| Box Agent | ||
| Extract Agent | ||
| Security Classification Agent | N/A | |
| Threat Analysis Agent | N/A |
Retired models
The following models are retired and no longer available in Box AI.| Model name | API name |
|---|---|
| Azure OpenAI GPT-4.1 | azure__openai__gpt_4_1 |
| Azure OpenAI GPT-4.1 mini | azure__openai__gpt_4_1_mini |
| Azure OpenAI GPT-4o | azure__openai__gpt_4o |
| Azure OpenAI GPT-4o mini | azure__openai__gpt_4o_mini |
| Claude 4 Opus | aws__claude_4_opus |
| Claude 4 Sonnet | aws__claude_4_sonnet |
| Titan Text Lite | aws__titan_text_lite |
| Gemini 3 Pro | google__gemini_3_pro |
| Llama 4 Scout | ibm__llama_4_scout |
| Llama 3.2 90B Vision | ibm__llama_3_2_90b_vision_instruct |
| Grok 3 Beta | xai__grok_3_beta |
| Grok 3 mini Beta | xai__grok_3_mini_beta |